Accessibility Statement

1. Our Commitment

RAWTRAK is committed to ensuring digital accessibility for all users, including people with disabilities. We continually work to improve the user experience for everyone and apply the relevant accessibility standards to our platform.

2. Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including: - Visual impairments (blindness, low vision, color blindness) - Hearing impairments - Motor impairments - Cognitive and learning disabilities

3. What We Do

RAWTRAK implements the following accessibility practices: 1. Semantic HTML structure for screen reader compatibility 2. Keyboard navigation support across all core features 3. Sufficient color contrast ratios in our dark theme design 4. Alt text for meaningful images and icons 5. Focus indicators for interactive elements 6. Responsive design that works across different screen sizes and zoom levels 7. Clear and consistent navigation patterns 8. Form labels and error messages that are programmatically associated with their inputs

4. Known Limitations

While we strive for full accessibility, some areas of our platform may have limitations: 1. Audio waveform visualizations in the Release Wizard may not be fully accessible to screen readers — we provide text-based alternatives for file information 2. Some third-party embedded content (Chatbase widget, Stripe payment forms) may have their own accessibility limitations outside our direct control 3. Marketing images generated via Canvas API may not have full alt-text descriptions We are actively working to address these limitations.

5. Feedback & Contact

We welcome your feedback on the accessibility of RAWTRAK. If you encounter accessibility barriers or have suggestions for improvement, please contact us: Email: support@rawtrak.com Subject: [Accessibility] Your feedback When contacting us about an accessibility issue, please include: - The web page URL where you encountered the issue - A description of the problem - The assistive technology you are using (if applicable) - Your preferred method of contact We will do our best to respond within 7 business days and work to resolve the issue.

6. Continuous Improvement

RAWTRAK is committed to ongoing accessibility improvements. We regularly review our platform against WCAG guidelines and incorporate accessibility considerations into our development process. This statement is reviewed and updated periodically to reflect our current practices.

Accessibility Contact